How is the "Eligible for Tier Assessment" checkbox managed?

The "Eligible for Tier Assessment" checkbox is automatically selected when the point balance changes. This functionality ensures that as a customer's point balance fluctuates, the system can immediately reassess their eligibility for different loyalty program tiers based on the updated point status. This automated process enhances efficiency and ensures that customers are evaluated for tier changes in real-time, reflecting their most current standing in the loyalty program without requiring manual intervention. This mechanism supports dynamic management of loyalty tiers, which is essential for maintaining customer engagement and satisfaction.

Manually checking the box or requiring periodic reviews would create unnecessary administrative overhead and delay in tier assessments, while having the checkbox remain always unchecked would negate the purpose of tracking eligibility altogether. Therefore, automatic management tied to point balance changes is the most effective approach.