What condition must be met for memberships to merge within a loyalty program?

For memberships to merge within a loyalty program, it is necessary that both memberships are of the same type, which means they must be either Individual or Corporate. This requirement ensures consistency in how the memberships operate and the benefits they offer. When both memberships belong to the same category, it allows for a seamless integration of points, rewards, and transactional histories, providing a unified experience for the member post-merger.

Other options present conditions that do not govern the merging process in loyalty programs. The characteristics of loyalty program currencies, the number of transaction journal records, and the duration of activity do not influence the ability to merge memberships, as the key factor is primarily the membership type. This ensures that the combined benefits and history from the memberships align correctly, maintaining the integrity of the program’s structure.