What happens to transaction journals that meet the eligibility conditions after a process is activated?

When transaction journals meet the eligibility conditions after a process is activated, they are processed by the active rules of that process. This ensures that any eligible transactions are evaluated according to the established criteria, allowing them to be effectively managed within the loyalty system. The active rules determine how the transactions are handled, which can include computations for rewards, adjustments, or any other actions specified in the loyalty program configuration.

This processing step is critical as it reinforces the dynamic nature of loyalty management systems, where transactions are continuously evaluated for eligibility as rules and processes evolve. The focus on actively processing these transactions allows organizations to maintain a responsive approach to customer engagement and rewards management.

In this context, the understanding of how these transactions are handled by the rules is essential for effectively leveraging loyalty programs to enhance customer loyalty and behaviors.