What happens when changes are made to a voucher definition that is already in use?

When changes are made to a voucher definition that is already in use, the impact is comprehensive, affecting all vouchers utilizing that definition, including those that have already been issued. This design allows for consistency across the vouchers, ensuring that any modifications, such as changes in terms, eligibility, or benefits, are uniformly applied.

Such a system maintains integrity by preventing discrepancies between what was promised and what is delivered. If the changes were limited to only future vouchers, it could lead to confusion or dissatisfaction among customers who may have already received vouchers under the old terms.

Therefore, option B encapsulates the operational logic of Salesforce Loyalty Management, where any adjustments to voucher definitions are impactful across the entire suite of vouchers created under that definition, ensuring a uniform customer experience in alignment with the updated strategies or policies.