What is one action an admin can take if they modify a tier group name?

When an admin modifies a tier group name within the Salesforce Loyalty Management system, the action leads to the generation of a completely new process. This is because tier group names are integral to how the loyalty program operates and functions. When a name is changed, it can impact the way members interact with the program and how their accumulated points and benefits are structured. As a result, the changes in the naming necessitate the creation of a new process to reflect the updated tier group name and ensure that the system accurately tracks and manages member activities within the modified tier framework.

While deactivating the loyalty program may seem like a significant step, it is not required simply for renaming a tier group. Editing an existing process would not capture the necessary modifications tied directly to the tier name change. Running a report on member activities, while useful in certain contexts, does not address the procedural requirements that come with modifying tier group names. Therefore, generating a completely new process appropriately aligns with the implications of the modification.