What must be done if the eligible point balance for a tier changes?

When the eligible point balance for a tier changes, it is essential to regenerate the process for tier assessment. This action ensures that all members are evaluated based on the new criteria that have been established for tier eligibility. In loyalty programs, tiers often set the framework for rewards, benefits, and engagement strategies, making it crucial to review and possibly update member standings according to the new point balance.

Regenerating the tier assessment process allows the system to automatically recalculate each member's status, ensuring they receive relevant benefits or adjustments based on their updated point balance. This could result in members moving up to a higher tier, remaining at the same tier, or potentially moving down if their point balance no longer supports the tier they were in.

While notifying members of changes is important for transparency and engagement, it is secondary to ensuring that the system's rules are aligned with current point balances. Similarly, assessing transaction history and deactivating the program are not necessary actions when a point balance changes; rather, the focus should remain on recalibrating tiers accurately.