What must be done if an existing tier is renamed in Loyalty Management?

When an existing tier is renamed in Loyalty Management, it is essential to manually update the tier name in associated records to ensure consistency and clarity across the system. This is because the tier name likely appears in various places such as member accounts, reports, and communications related to loyalty programs. Keeping the associated records in sync with the new tier name helps maintain clear and accurate information, preventing confusion among users and stakeholders.

Ensuring that all references to the tier are updated contributes to a smooth experience for members who may interact with those records. It avoids situations where members see outdated information or discrepancies that could undermine their trust in the loyalty program. Thus, it is necessary to take action to reflect the changes in all relevant areas.