What must happen to Loyalty Aggregated Point Expiration Ledger records after memberships are merged?

When memberships are merged within Salesforce Loyalty Management, the existing Loyalty Aggregated Point Expiration Ledger records associated with the memberships need to change to Inactive status. This is vital for maintaining accurate tracking of loyalty points and ensuring that all members' histories are preserved properly without duplicating active records.

Setting these records to Inactive status means that they can still be referenced, ensuring the integrity of historical data while preventing any confusion that could arise from having multiple active records associated with a single member. Inactive records can serve as a basis for reporting and auditing, allowing businesses to analyze past member activities without impacting the current active status of loyalty memberships.

Active records should only represent current and valid memberships that are eligible to earn and redeem points. Immediate deletion could lead to loss of important historical data, whereas manual review may create unnecessary delays and complexities in membership management.