What must the organization do to process events in real-time regarding member point balances?

To process events in real-time regarding member point balances, the organization needs to ensure that any changes to member accounts reflect immediately without relying on backups or historical records that could delay updates. Ignoring previous Ledger records allows the system to focus solely on current data and interactions, enabling the immediate processing of events as they occur.

This approach eliminates the risk of outdated or irrelevant information impacting the real-time calculations of point balances. In many systems, maintaining a clear and current ledger is vital for accurately reflecting member activity and ensuring that any earned points are accessible as soon as events occur.

Processing in real-time enhances user experience, as members can see their updated point balances right after a transaction rather than having to wait for batch processing or other delays. It ensures that the organization can respond quickly to member actions, which is essential for maintaining engagement and satisfaction within loyalty programs.