What should be ensured before viewing the Adjust Points quick action?

Before viewing the Adjust Points quick action, it's crucial to ensure that a transaction journal record named Manual Points Adjustment exists. This is important because the Adjust Points quick action typically interacts with existing records in the system. Having a designated transaction journal record ensures that there is a proper framework for logging point adjustments, which facilitates accurate tracking and accountability. Without such a record, the system might not allow for adjustments to be made or could lead to inconsistencies in how points are managed.

In the context of the other options, while it is generally important to ensure that the loyalty program is activated, that points are credited to the member, and that the member's tier is active, these factors relate more to the overall functioning of the loyalty program rather than specifically to the ability to access and utilize the Adjust Points quick action. The presence of a specific transaction journal record is a direct requirement for performing the action, making it the most critical factor to consider.