Which condition must be met for a membership to be unmerged?

Study for the Salesforce Loyalty Management Accredited Professional Exam with our comprehensive quiz. Enhance your preparation with flashcards and multiple choice questions, each featuring insightful hints and detailed explanations. Get ready to excel in your exam!

For a membership to be unmerged, it is essential that the merged membership has the status of Merged. This is because the unmerging process is specifically designed to reverse the merging action that has taken place between loyalty memberships. If the membership is not currently marked as Merged, it indicates that there is no merged state to revert from, thereby making the unmerging process irrelevant.

The status of the membership being Merged serves as the key trigger for initiating the unmerging process. Only memberships that have undergone the merging procedure can be unmerged, ensuring that the system maintains data integrity and accurately reflects the membership statuses within the loyalty program. Identifying the membership as Merged simplifies the operational logic behind the unmerging process, allowing for clearer management of loyalty data.

In contrast, having an Active status or differing loyalty program currencies does not inherently affect the ability to unmerge. The status of points expiry is also unrelated to the functionality of merging or unmerging membership statuses. Hence, the focus on the membership being Merged is what validates the potential to successfully execute an unmerge operation.

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